Effective Date: June 2026
At Trusted Home Care (“Company,” “we,” “our,” or “us”), we are committed to protecting the privacy and security of our customers, website visitors, and service users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
By accessing or using https://trustedhomecare.in, you agree to the practices described in this Privacy Policy.
1. About Us
Trusted Home Care provides professional home cleaning, deep cleaning, pest control, housekeeping, and related home maintenance services.
Website: https://trustedhomecare.in
Email: admin.trustedhomecare@gmail.com
2. Information We Collect
We may collect the following types of information when you use our website, submit an inquiry, request a service, or contact us:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Residential or Service Address
- Service Requirements
- Any information voluntarily submitted through forms, WhatsApp, email, or phone calls
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Similar Technologies
3. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our services
- To process bookings and service requests
- To communicate with customers regarding appointments
- To send quotations and service updates
- To improve website performance and customer experience
- To respond to inquiries and customer support requests
- To comply with legal and regulatory requirements
- To prevent fraud, abuse, and unauthorized activities
4. Cookies Policy
Our website may use cookies and similar tracking technologies to improve user experience.
Cookies help us:
- Remember user preferences
- Analyze website traffic
- Improve website functionality
- Enhance security
You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. Comments and User Content
If visitors leave comments on our website, we collect the information shown in the comment form along with the visitor’s IP address and browser information to help detect spam.
Comments may be reviewed before publication. Approved comments may be publicly visible on the website.
6. Media Uploads
If users upload images or documents to our website, they should avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract such information from uploaded files.
7. Sharing of Information
Trusted Home Care does not sell, rent, or trade personal information to third parties.
We may share information only when necessary with:
- Service partners and contractors involved in delivering services
- Website hosting and technology providers
- Payment processing providers (if applicable)
- Government authorities or legal agencies when required by law
All third-party service providers are required to protect your information and use it only for authorized purposes.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Customer inquiries, booking details, and service records may be retained for operational and legal purposes.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against:
- Unauthorized access
- Loss or theft
- Misuse
- Disclosure
- Alteration
- Destruction
While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.
10. Your Rights
You may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information where legally permissible
- Withdraw consent for marketing communications
- Request information about how your data is processed
To exercise these rights, please contact us using the details provided below.
11. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or external services.
We are not responsible for the privacy practices, content, or policies of third-party websites. Users are encouraged to review the privacy policies of any external sites they visit.
12. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without parental consent, we will take appropriate steps to remove it.
13. Changes to This Privacy Policy
Trusted Home Care reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with a revised effective date. Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:
Trusted Home Care
Website: https://trustedhomecare.in
Email: admin.trustedhomecare@gmail.com
We will make reasonable efforts to respond to privacy-related inquiries promptly.